Category: Interviews

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Do Small Hotels Need a RMS? How to Overcome the 6 Challenges?

Date: December 8, 2020

As a hotelier, you have a lot on your plate. From taking care of your staff and guests to managing your online presence, bills and housekeeping – it’s no easy task. But even so, it is imperative you do not overlook one of the most important things to manage: your hotel revenue. In this article, you will learn what the...

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The Latest Developments and Trends in Hospitality for 2020 & 2021

Date: November 6, 2020

Fundamentally it has been a completely different year from any other - many referring to a "new normal" - bringing a plethora of contrasts to the industry when comparing hospitality to pre-COVID-times. This urges the need to review what trends have come and go, and put any concerns into perspective. Of course, COVID-19 has scrambled things up causing ripples in the hospitality...

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How to keep your direct guests and steer the traveler booking motivations away from the OTAs?

Date: October 30, 2020

A recent study conducted by Expedia Group claimed travelers are 57 percent more likely to book a hotel via an OTA than before the pandemic, as a result of emerging traveler booking motivations such as: To get the best nightly rate (69 percent) To get the best room (40 percent) To compare properties in one location (35 percent) Other motivations include earning...

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Global Travel Industry Embracing Autonomous UVD Robots

Date: September 29, 2020

With the latest forecast by the U.S. Travel Association by Tourism Economics predicting $505 billion in losses globally through the end of 2020, UVD Robots announced its autonomous disinfecting robot is being increasingly deployed within hotels, railways, and airports across the globe. UVD Robots’ mobile, fully autonomous robot integrates UVC light and a large number of disinfection-specialized apps to disinfect against viruses and bacteria...

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Hotel Performance Improved Over Labor Day

Date: September 25, 2020

SAN FRANCISCO—The latest edition of Duetto’s Pulse Report, which tracks key hotel business metrics from August 24-September 6, shows significant increases in performance for the hotel markets of North America, boosted by the Labor Day holiday weekend. This is the first true boost to hotel performance since the COVID-19 pandemic took hold and is a breath of fresh air for...

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How hoteliers can adapt to guests’ evolving tech needs.

Date: September 22, 2020

REPORT FROM THE U.S.—As the hotel industry looks to recover from the pandemic, the technology hoteliers use and how they use it could help them along the way. During the “Technology & what it means for hotels” session of the CHRIS+HOLA Connect online conference, hotel and travel tech experts spoke about the evolving tech needs of guests and what the...

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In Light of Pandemic, New Markets Emerge for Hotel Development.

Date: September 19, 2020

Although the coronavirus pandemic brought the tourism industry to a grinding halt, certain areas of the hotel development sector have continued to progress despite the disruption brought on by the virus. As we continue to navigate these uncharted waters, we’re forecasting that the development landscape will shift in ways to further accommodate what the “post-pandemic” traveler is looking for. Below...

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Holiday weekend started strong for US hotels.

Date: September 15, 2020

For the week ending 5 September, U.S. hotel performance metrics continued to improve, buoyed most recently by the Labor Day holiday, Jan Freitag, SVP of lodging insights at STR, said in a video overviewing weekly U.S. hotel performance. (STR is the parent company of Hotel News Now.) STR published preliminary August data this week, which indicated a clear sign of...

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Tech Companies Offer Enhanced Solutions to Help Hoteliers Amid COVID-19

Date: September 11, 2020

Technology companies are innovating to help hoteliers navigate through COVID-19. These are some of the recent enhancements to technology offerings. ProfitSword Launches Hospitality Recovery Dashboard  ProfitSword has unveiled its designing of an advanced hospitality market performance dashboard that can aggregate real-time metrics from businesses across the industry to present a comprehensive analysis of how recovery efforts are progressing and what...

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TripAdvisor Reveals Fall Travel Index: For Americans, Florida’s Recovery Bolstered by Improved Searches for Hotel Bookings

Date: September 9, 2020

NEEDHAM, Mass. - Tripadvisor, the world's largest travel platform, today released findings from its Seasonal Travel Index for Fall, providing travelers with insight into where Americans are traveling this autumn as tourism markets continue their path to recovery during the COVID-19 pandemic. Recent Tripadvisor site data shows that globally, domestic travel for the fall season (September 1 - November 30, 2020) continues...

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US hotel profits at best level since start of pandemic

Date: September 4, 2020

The middle of summer brought better hotel performance data than STR has recorded since the COVID-19 pandemic started in the U.S. (STR is the parent company of Hotel News Now.) Gross operating profit margin was positive for the first time since March, and more U.S. hotel markets are now realizing positive gross operating profit per available room (GOPPAR). Full-service hotels finally able...

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Why Hotels Have Struggled to Offer Guests a Frictionless, Contactless Experience

Date: August 8, 2020

Before COVID-19 hit, the lodging industry was beginning to recognize the power of technology in creating a smart, contactless experience for guests. Tech adoption has grown steadily but it has been hard to standardize hotel processes globally. For example, no single technology has emerged as the golden ticket to unlocking the check-in experience. To say that this is a difficult...

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A Feasible Financing Strategy Hotels Can Access Now

Date: July 31, 2020

The Commercial Property Assessed Clean Energy, or C-PACE, program is a unique public-private financing program designed to help commercial, industrial, nonprofit, multifamily and agricultural property owners, and real estate developers, fund large-scale energy-efficiency and renewable energy projects. How Does C-PACE Work? A property owner borrows money from a private lender to pay for a large-scale energy-efficiency project and makes the...

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9 ways to become an aware leader

Date: July 28, 2020

As the world is continuously being challenged, shaken up and in many places reopening and reconnecting, there is talk about “going back to normal.” Leaders thrive off of growth, expansion and improvement. It’s our choice to shape a better tomorrow, a bigger vision and uphold a collective responsibility for our world, our industry, our companies and ourselves. Instead of back...

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‘The Robots Are Coming’: Hotels Adjust To New Reality With Some Unusual Tools

Date: July 24, 2020

"From the moment you walk into the hotel, we offer a full contactless experience," Hôtel Monville Director of Sales and Marketing Jean-Cédric Callies said. "Guests loved that they could check in [in] 30 to 45 seconds and go straight to their room and get items without interacting with anyone." In the midst of the coronavirus, reviewers have praised the contactless experience they've...

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Hotel Industry Releases Top 5 Requirements To Travel Safely

Date: July 22, 2020

The American Hotel & Lodging Association released the “Safe Stay Guest Checklist” for guests on how to travel safely while also creating a standardized safety experience nationwide. This checklist is part of AHLA’s Safe Stay guidelines, an industry-wide, enhanced set of health and safety protocols designed to provide a safe and clean environment for all hotel guests and employees. The...

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Real estate during coronavirus is ‘diamond in the rough’: Marcus & Millichap CEO Hessam Nadji with Fox Business.

Date: July 17, 2020

How commercial and personal real estate is being swayed by the coronavirus pandemic. Watch here:

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CNBC Features Marcus & Millichap’s President and CEO Hessam Nadji

Date: July 14, 2020

Topics Discussed: Migratory Patterns in the Age of Coronavirus Factors behind suburban movement beyond the pandemic Office space strategies Outlook on suburban vs. urban real estate Trends impacting commercial real estate investments Watch Video

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Change is on the Horizon: What’s Next for Marketing in a Post-Pandemic World

Date: July 10, 2020

Change is on the Horizon: What's Next for Marketing in a Post-Pandemic World Around the world and across industries, marketers now face arguably one of the toughest challenges of their careers. There is, after all, no universally established gold-standard for marketing during a wide-spread pandemic, because a global crisis of this magnitude is hardly 'textbook'. As the media coverage so...

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Expedia Group Media Solutions Launches $25M Relief Program

Date: July 7, 2020

Expedia Group Media Solutions, the global digital advertising organization of Expedia Group, has revealed further details on its destination relief program, part of Expedia Group’s $275-million commitment to helping travel par­tners rebound from the impact of COVID-19 and fuel industry-wide recovery efforts. To help reignite travel demand to destinations, Media Solutions is making $25 million of advertising relief available, which...

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COVID-19 – News Summary & Counsel

Date: March 18, 2020

Recent News: For the first time since 2008, the Fed cuts interest rates to 0% | Link Wuhan closes last makeshift coronavirus hospital as China's infection rate falls Link Dutch researchers discover COVID-19 antibodies | Link Investment Suggestions As the coronavirus outbreak is greatly disrupting the economy, the federal government have adopted numerous policies to stimulate trade. Most notably, the recent interest rate...

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COVID-19 – Tips for Hotel Managers

Date: March 13, 2020

As we prepare for the potential spread of the COVID-19 virus, there are some precautions hotel managers and staff can take to improve guest and employee health and safety. Early evidence suggests that the virus that causes COVID-19 can spread more easily than the virus that causes seasonal influenza, and it appears that the COVID-19 disease is more deadly than...

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